Prefers to take customer than debtor to court

After handing over a debtor in Feb 2014, I gave CLEAR mandate that to collect the debt, they must immediately cancel the letting mandate in place with debtor and start collecting. On 24-04-2014, Jacques Knight shows me that their legal department have bungled this mandate. This bungle costs me financially through no fault of my own. Furthermore, I have no indication that debtor has been listed as defaulted.<br> <br> In Feb 2015, I cancel agreement. Accounts department inform me that agreement has automatically renewed. I tell them in email I will pay via a payment plan. After my cancellation in Feb, I ran out of cash due to funerals and unplanned life events.<br> a) CreditIntel bungled the collection allowing debtor to escape with more money than I handed over incl notice. <br> b) After email from accounts I agreed that I will pay the R2900 via payment plan. Despite that, 1) Credit Intel wants to take me to court and 2) I have no fee reduction for the bungling by Credit Intel.<br> c) If Credit Intel can quickly take me to court for agreeing to pay annual fees, why can't you take to court my debtor for not paying the money I handed over? It has been over 1 year.<br> Can you please explain this?<br>