Credit Clear Solutions

Dear Credit Clear Solutions,

I hope this message finds you well.

I am writing to follow up on my account that was handled by your consultant Zizipho. The full amount was paid on 25 June 2025, and I was informed that the clearance letter would be issued within 20 working days.

As of today, I have not received the letter, and unfortunately, I have not been able to reach anyone via calls or messages.

I kindly request urgent feedback and the clearance letter as this delay is affecting me. If there are any outstanding documents or steps needed from my side, please advise immediately.

If I do not receive a response within the next 3 working days, I will be forced to escalate this matter to the National Credit Regulator (NCR) and/or relevant consumer protection bodies.