KG
Kirsten G

1 reviews | Active since Feb 2026

11 Feb 2026, 09:39

DO NOT BUY FROM THIS COMPANY

I ordered furniture from Craft City Furniture on the 28 January. They asked for an instant payment as the truck was leaving the same day for my area. They keep saying my stock will be delivered and it never arrives. They last told me they would come back to me with a date as all of a sudden, the stock that was on its way to me was damaged. They have not come back to me. They do not respond to emails, phone calls. They don't answer the phone on the website. My uncle went to the premises as per the address on the website and there is nothing there. They do not have a premises there. I have asked for my money back, but they don't read the whatsapp. They gave me the drivers number, but that number also never gets answered and does not respond. I do not recommend you buy from this company. You will never see yuo5 furniture.

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Replies (2)
KG
Kirsten G's update19 Feb 2026, 19:56
Reviewer Update
Update:
I am still waiting to receive either my furniture or a full refund.
Shortly after posting my original review, I received a phone call from the owner requesting that I remove the review. During the call, I was told that I was “messing with the wrong people.”
To date, I have still not received the furniture or my money back. I am simply requesting delivery of the goods paid for, or a refund.

KG
Kirsten G's update08 Mar 2026, 08:46
Reviewer Update
Still no furniture. No updates. The company has gone completely silent. No refund. *****!!