TERRIBLE RETURN POLICY - NOT CUSTOMER FRIENDLY

********** return policy. You only get refunded after the item is returned to the Cozie Warehouse. You can not return the item to the Coze Warehouse directly. You are forced to return items to a specific Postnet. Cozie does NOT have a paid for "box" at that Postnet, so if you try to drop it by hand you have to pay Postnet to store it. Cozie does NOT collect the return items from Postnet frequently so your item can wait at Postnet for weeks. You refund is dependent on the Cozie staff going to Postnet to collect the returned items. You can not call or whatsapp Cozie. You can ONLY email.