Cozie Jelly Bra ****

I ordered a jelly bra from Cozie and it does not fit me. Sizing is very bad. I ordered a ***XL which is the biggest size they have. It doesn't fit me at all and looks more like a size M. I contacted them shortly after I received the item (in accordance with their refund policy) and they are not responding to my emails. The bra did not look like the ones they advertise I would not reccomend that you buy anything from them. Items apparently have to be returned within 7 days but I guess they are ignoring me so that I cannot do a return for refund.