P
Pumla
1 reviews | Active since May 2026
25 May 2026, 18:46
Your driver Wesley L...
Your driver Wesley Letsaolo did not deliver my order, he **** and said I'm not at home , when I've been home all day trying to call courierit and mtn do track my delivery
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Courierit's replyOfficial
26 May 2026, 09:40Dear Pumla
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience caused.We are concerned to hear about your experience regarding the delivery attempt by the driver, Wesley Letsaolo. We understand how frustrating it must have been to remain available at home throughout the day, only to be informed that you were unavailable for delivery.Please be assured that this matter will be urgently investigated with the relevant team and driver. One of our customer care agents will contact you shortly to assist further and ensure that your delivery is resolved as quickly as possible.We sincerely apologise for the frustration and inconvenience caused and appreciate your patience while we work on resolving this matter.Kind regards,
CEC Department
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience caused.We are concerned to hear about your experience regarding the delivery attempt by the driver, Wesley Letsaolo. We understand how frustrating it must have been to remain available at home throughout the day, only to be informed that you were unavailable for delivery.Please be assured that this matter will be urgently investigated with the relevant team and driver. One of our customer care agents will contact you shortly to assist further and ensure that your delivery is resolved as quickly as possible.We sincerely apologise for the frustration and inconvenience caused and appreciate your patience while we work on resolving this matter.Kind regards,
CEC Department
Courierit's reply26 May 2026, 09:40
Official
Dear Pumla
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience caused.We are concerned to hear about your experience regarding the delivery attempt by the driver, Wesley Letsaolo. We understand how frustrating it must have been to remain available at home throughout the day, only to be informed that you were unavailable for delivery.Please be assured that this matter will be urgently investigated with the relevant team and driver. One of our customer care agents will contact you shortly to assist further and ensure that your delivery is resolved as quickly as possible.We sincerely apologise for the frustration and inconvenience caused and appreciate your patience while we work on resolving this matter.Kind regards,
CEC Department
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience caused.We are concerned to hear about your experience regarding the delivery attempt by the driver, Wesley Letsaolo. We understand how frustrating it must have been to remain available at home throughout the day, only to be informed that you were unavailable for delivery.Please be assured that this matter will be urgently investigated with the relevant team and driver. One of our customer care agents will contact you shortly to assist further and ensure that your delivery is resolved as quickly as possible.We sincerely apologise for the frustration and inconvenience caused and appreciate your patience while we work on resolving this matter.Kind regards,
CEC Department