Worst Customer Service Ever Experienced

#courierit So after recieving an SMS today to say that my package is on it's way along with the driver making my phone ring 2 twice then ****ing it and making me call back this happens.

I call him and he says hes at checkers or pick n pay brackenfell so I say ok are you coming and he says hell see????. I call your offices and a lady answers says shell follow up and call back, she doesn't.... I call again different lady , I explain what has happened, she says the was a request for an ETA from driver but he has not responded. She says it will be delivered. So I wait till past 15.00 and call again this time a guy answers and his name was Bronwyn saying the same thing, so my understanding is the driver is MIA and he says hell do hes upmost and it will be here by 17.00. Well needless to say they didn't call or message. When I looked at my tracking number now... I see that I will only be recieving it on Monday and I don't want it because I will be purchasing me a router from another service provider. This is disgusting service and I will not be using you again and will urge all my customers to do so as well. Have a good evening. Here is the tracking details go and sort this out with Web Africa 1: Delivery notice: Your Webafrica package is on the way. Please have your ID/Passport ready for verification. Use the link below to update delivery details should they have changed.*** to arrange redelivery. http://www.courierit.co.za/Trackit/Trackit.aspx?WaybillNumber=***&AccountNumber=51420

And your response...like no. We tried 4 times and did your driver's job so no you people disgust me.

Hi Clint. Thank you for contacting us via Facebook. Please note that we currently do not respond to Facebook messages - Instead we would like to encourage you contact your closest CourierIT branch to speak with one of our Customer Service Consulatants