WORST CUSTOMER SERVICE EVER

Driver updates delivery that 'Contact not available' but i was never phoned. He claims he knocked on my door but it is highly impossible with my gates locked and dogs outside. No phone calls on my phone for the whole entire day but Keenan Williams tells operation supervisor he phoned. I dont understand the point in not contacting a customer to arrange for delivery time. I contacted them since 16:15 and spoke to Sameegah and she could assist me as best as she could, only to be told by Operations Supervisor that they will not be doing a delivery after hours. How do you not just try and keep a customer happy instead by just going the extra mile if things was clearly messed up by your staff. This is the worst service i have ever come across from a courier service. YOU SHOULD RATHER KEEP YOUR CUSTOMERS HAPPY WITH ALL THE BAD REVIEWS YOU HAVE.