Worse service ever dont ever use this ppl no effort made to let clients know of the parcell what is on its way or no effort made on arrival at cloent just stop and pull off again according to the cctv footage of my house.

I am a Disabled pearson how walks with walking aids to help me walk i had a parcel what must be delverd to me today iam in urgent need of it i am home all day with 5 other persons here at my house as well we dit request that the delivery must be confirm with me 15 min prior to the delivery deu to me walking with walking aids i received noting that indicates that the delivery will be on its way although i dit not go out i need to gou to the pharmacy but due to the delivery iam scard i go and then they sms or call to say they on there way so now i receive a sms that they were unable to deliver my package i check the cctv footage of the howl morning now and notice the delivery vehicle dit stop in front and 1 min later he pulls off no effort been made to press the bell at the gate or hoot or use his phone to sent sms or call to tel me he is in front this is 1st time in my LL ife i deal with this courier service and forsure the last time i call them immediately to tell them the situation i spoke to Bianca at customer service she writes a mail to the relevant department and tell me i must wait she will give feed back as soon as they do they need to speak to the driver its unacceptable at all due to me been disabled person he dit not done the limit part to just get out of his bakie to walk to the gate with and press te bell but fue to his layzenis i must wait for my parcel hopefulle today and i need to go to get my medication before 16h30 so now iam waiting 30min pass stil no feed back its the worse service i ever receive and rader use other couriers but never vourit as its perfetick service to say the least.