Useless, ***********, Pathetic, bad, a Joke of a service!!!

Not even worth a one rating start!! If I had a choice, I would have chosen otherwise. With so many BAD reviews, this courier company NEEDS to be closed, PERIOD!! A ****ty way to close off my week, thanks to the BAD SERVICE received.

I ordered a new device online on Monday 10th via Telkom. On Thursday 2:31pm I get an sms saying Waybill is received. 2:33pm I receive an sms with Order/Waybill THD***5, stating that it has been handed to courierit and I should expect delivery within 1 or 2 days. Ok, fine.

Today (Friday) at 9:22am I get this "Our Courierit Driver has your TELKOM B2C parcel and will deliver it today - THD***5. Please track your delivery on the following link..." Keyword "will deliver today".

Mind you, the ****** customer service/consultants tell you that THEY ARE NOT ALLOWED TO GIVE OUT THE DRIVERS CONTACT details, like ***?!!! So there is NO OTHER way to contact the driver other than calling the very same useless customer service, sounding like a broken record!! I am so ANGRY right now, it is not even funny!!!! I called numerous times to confirm if the driver is definitely coming to deliver and I was told numerous times that YES HE WILL COME TO deliver.

Now it is just after 5pm and I'm home, still no call, no message from the so called driver! I call again only to be told that the DRIVER WILL NO LONGER BE DELIVERING TODAY.. OMW, I could really bite someone's head!

Such an inconvenience, they DO NOT CARE ABOUT THEIR CUSTOMERS, the whole courierit company is USELESS!!

5:47pm I receive an sms reading "REGAN MABASO from Courierit is on their way to deliver your TELKOM 2BC parcel. When I click on the link, guess what "SORRY! WE WERE UNABLE TO DELIVER YOUR PARCEL TO YOU" contact not available.

****ing Pathetic.... I was looking forward to my parcel today, because of your sms stating that YALL WILL DELIVER TODAY!!!!

I would rather drive and fetch the parcel myself if need be. USELESS MAN, damn!! I even knocked off early from the office, thinking I might be late, but NO, no delivery was going to happen.