S
Stephan
1 reviews | Active since Jul 2025
04 Sept 2026, 15:25
Useless
Absolutely useless.
Ive called multiple times. Each time it fails with a unkown address exception. I've called multiple times to rectify it. It seems not even the people inside the company knows whats going on.
One operator said the package is out for delivery but couldnt get a hold of the driver.
Another said the package has never actually left the building.
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Replies (1)
Courierit's replyOfficial
04 Sept 2026, 16:14Dear Stephan
We sincerely apologise for the frustration and inconvenience caused by this experience. We understand how concerning it is to receive conflicting information and have to make multiple calls without receiving a clear resolution.We take your concerns seriously. A Customer Care agent will reach out to you to clarify the status of your parcel, investigate the address exception, and ensure the matter is properly resolved.We apologise again for the poor communication and service you have experienced.Kind regards,
Customer Care Department.
We sincerely apologise for the frustration and inconvenience caused by this experience. We understand how concerning it is to receive conflicting information and have to make multiple calls without receiving a clear resolution.We take your concerns seriously. A Customer Care agent will reach out to you to clarify the status of your parcel, investigate the address exception, and ensure the matter is properly resolved.We apologise again for the poor communication and service you have experienced.Kind regards,
Customer Care Department.
Courierit's reply04 Sept 2026, 16:14
Official
Dear Stephan
We sincerely apologise for the frustration and inconvenience caused by this experience. We understand how concerning it is to receive conflicting information and have to make multiple calls without receiving a clear resolution.We take your concerns seriously. A Customer Care agent will reach out to you to clarify the status of your parcel, investigate the address exception, and ensure the matter is properly resolved.We apologise again for the poor communication and service you have experienced.Kind regards,
Customer Care Department.
We sincerely apologise for the frustration and inconvenience caused by this experience. We understand how concerning it is to receive conflicting information and have to make multiple calls without receiving a clear resolution.We take your concerns seriously. A Customer Care agent will reach out to you to clarify the status of your parcel, investigate the address exception, and ensure the matter is properly resolved.We apologise again for the poor communication and service you have experienced.Kind regards,
Customer Care Department.