AS
Amanda S
1 reviews | Active since Jun 2025
09 Jun 2026, 21:13
Useless company and their drivers
This company is just useless or using useless drivers. How do I pay for door to door services only to be told to travel and fetch my parcel?? This company is so selfish and unreasonable. I so much dislike them. Every time I have a parcel with them there's always a story. I saw wish we can have an option of choosing couriers . I hate this company with all my heart.
Helpful (0)
Replies (1)0
Replies (1)
Courierit's replyOfficial
10 Jun 2026, 10:32Dear Amanda
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced regarding the delivery of your parcel.We understand your disappointment, particularly when you expected a door-to-door delivery service and were instead required to collect your parcel. We recognize that this did not meet your expectations and appreciate how frustrating this situation must have been.Please be assured that your concerns have been noted and escalated to the relevant team for review. A Customer Service Agent will be reaching out to you directly to discuss the matter further and work towards a resolution.We value your feedback as it helps us identify areas where we need to improve our service.
Kind Regards
CEC Department
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced regarding the delivery of your parcel.We understand your disappointment, particularly when you expected a door-to-door delivery service and were instead required to collect your parcel. We recognize that this did not meet your expectations and appreciate how frustrating this situation must have been.Please be assured that your concerns have been noted and escalated to the relevant team for review. A Customer Service Agent will be reaching out to you directly to discuss the matter further and work towards a resolution.We value your feedback as it helps us identify areas where we need to improve our service.
Kind Regards
CEC Department
Courierit's reply10 Jun 2026, 10:32
Official
Dear Amanda
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced regarding the delivery of your parcel.We understand your disappointment, particularly when you expected a door-to-door delivery service and were instead required to collect your parcel. We recognize that this did not meet your expectations and appreciate how frustrating this situation must have been.Please be assured that your concerns have been noted and escalated to the relevant team for review. A Customer Service Agent will be reaching out to you directly to discuss the matter further and work towards a resolution.We value your feedback as it helps us identify areas where we need to improve our service.
Kind Regards
CEC Department
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced regarding the delivery of your parcel.We understand your disappointment, particularly when you expected a door-to-door delivery service and were instead required to collect your parcel. We recognize that this did not meet your expectations and appreciate how frustrating this situation must have been.Please be assured that your concerns have been noted and escalated to the relevant team for review. A Customer Service Agent will be reaching out to you directly to discuss the matter further and work towards a resolution.We value your feedback as it helps us identify areas where we need to improve our service.
Kind Regards
CEC Department