MM
Masedi M
1 reviews | Active since Nov 2025
14 May 2026, 19:48
Use courierit at your own risk
Horrible company ,I placed an on PI by MTN app for a PI sim card .and courierit was corier company which was suppose to deliver my simcard on Monday 11May2026 ,I received a WhatsApp message from courierit saying my order is out for delivery but funny enough 😄 I didn't receive it.And when I tracked my order on the courierit website it says "Failed to deliver because client was not present at the address " which is a lie because I spent the whole day at my house and I did not receive any call from courierit. Oh also the Estimated was 13May 2026 which was yesterday 🙄 Guess what!This fools did not deliver.
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Courierit's replyOfficial
18 May 2026, 10:37Dear Masedi
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the inconvenience and frustration caused regarding the delivery of your MTN PI SIM card. We understand how disappointing it is to receive delivery notifications and updates indicating failed delivery while you were available at the delivery address and did not receive any communication from the driver.We also regret the delay beyond the estimated delivery date and understand your dissatisfaction with the experience received.Please be assured that your feedback has been escalated to the relevant team for urgent investigation and follow-up on your delivery. A call centre agent will also be reaching out to you to provide reassurance, assist further, and keep you updated regarding the delivery process.We appreciate you taking the time to share your experience, as this assists us in addressing service concerns and improving our customer experience.Once again, we sincerely apologise for the inconvenience caused.Kind Regards,
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the inconvenience and frustration caused regarding the delivery of your MTN PI SIM card. We understand how disappointing it is to receive delivery notifications and updates indicating failed delivery while you were available at the delivery address and did not receive any communication from the driver.We also regret the delay beyond the estimated delivery date and understand your dissatisfaction with the experience received.Please be assured that your feedback has been escalated to the relevant team for urgent investigation and follow-up on your delivery. A call centre agent will also be reaching out to you to provide reassurance, assist further, and keep you updated regarding the delivery process.We appreciate you taking the time to share your experience, as this assists us in addressing service concerns and improving our customer experience.Once again, we sincerely apologise for the inconvenience caused.Kind Regards,
Courierit's reply18 May 2026, 10:37
Official
Dear Masedi
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the inconvenience and frustration caused regarding the delivery of your MTN PI SIM card. We understand how disappointing it is to receive delivery notifications and updates indicating failed delivery while you were available at the delivery address and did not receive any communication from the driver.We also regret the delay beyond the estimated delivery date and understand your dissatisfaction with the experience received.Please be assured that your feedback has been escalated to the relevant team for urgent investigation and follow-up on your delivery. A call centre agent will also be reaching out to you to provide reassurance, assist further, and keep you updated regarding the delivery process.We appreciate you taking the time to share your experience, as this assists us in addressing service concerns and improving our customer experience.Once again, we sincerely apologise for the inconvenience caused.Kind Regards,
Thank you for bringing this matter to our attention.Please accept our sincere apologies for the inconvenience and frustration caused regarding the delivery of your MTN PI SIM card. We understand how disappointing it is to receive delivery notifications and updates indicating failed delivery while you were available at the delivery address and did not receive any communication from the driver.We also regret the delay beyond the estimated delivery date and understand your dissatisfaction with the experience received.Please be assured that your feedback has been escalated to the relevant team for urgent investigation and follow-up on your delivery. A call centre agent will also be reaching out to you to provide reassurance, assist further, and keep you updated regarding the delivery process.We appreciate you taking the time to share your experience, as this assists us in addressing service concerns and improving our customer experience.Once again, we sincerely apologise for the inconvenience caused.Kind Regards,