Unable to deliver

My package from Leisurebooks was not delivered to my address. They couldn`t find my address. I suggested the driver phone me when he got to Randfontein. Even this was found too difficult to do. I told Courierit to send my parcel back to Leisurebooks. I have called them every day from Monday to Wednesday and the same reason was given: We couldn`t find your address. Why did the driver not call me? Maybe they know by this time. On Wednesday I got no answer.