Thrice Delayed and Still No Sign of Parcel

<p>I ordered a parcel from Raru last month, and it was handed over to CourierIt a few days ago. First, delivery was scheduled for Tuesday morning according to the tracking page, and I waited all day only to have it cancelled. This morning (Wednesday), it was rescheduled on the tracking page for the PM route, then cancelled again and changed to the AM route. Morning came and went and the parcel was still not here, so I called CourierIt's customer service who were helpful, although my first attempt at getting an answer out of them was a challenge. <br /><br />It has finally been discovered that the driver has already been in my town TWICE and on both occasions has failed to deliver my parcel, and nobody could give me a solid time or date on which he would return. In the meantime, I have been waiting at home for two days (I work from home) and holding off important tasks just in case the package arrives. <br /><br />I'm seriously disappointed, considering the fantastic service I recieved from Raru. Currently, CourierIt only serves to bring down their reputation as a reliable retailer. Not impressive at all.</p>