They let me know they'll deliver before 6pm but they phoned here in 30 minutes and delivered

Dear Carol

Thank you so much for taking the time to share your positive feedback with us.

We are delighted to hear that our team kept you informed about the expected delivery time and went the extra mile to contact you and deliver your parcel much sooner than anticipated.

Clear communication, efficiency, and keeping our promises are important to us, and we are pleased that you experienced this level of service.

Thank you for choosing CourierIT and for recognising the efforts of our team. Your feedback is truly appreciated.

Kind regards, Customer Care Department.