They are superfluous,they communicated well and they were on time

Dear Sakhile

Thank you so much for your wonderful feedback.

We are delighted to hear that you experienced excellent communication and that our team delivered your parcel on time. Keeping our customers informed and ensuring reliable, timely deliveries are key to the service we strive to provide.

We truly appreciate you recognising the efforts of our team and taking the time to share your positive experience. Thank you for choosing CourierIT.

Kind regards, Customer Care Department.