L
Lethu
1 reviews | Active since May 2026
13 May 2026, 09:54
The agent Thuli was so helpful and amazing
The agent Thuli was so helpful and amazing. She was able to see where the package was and assisted in amending the delivery address. She said she’ll get back to me as soon as she has more information and she did. This morning I got a call to let me know the package is out for delivery. Thanks to her, I can relax a bit. Amazing job.
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Replies (1)Courierit's replyOfficial
13 May 2026, 11:37Dear Lethu
Thank you for taking the time to share your positive feedback regarding Thuli.We are delighted to hear that she was helpful, professional, and proactive in assisting you with locating your package and amending the delivery address. It is especially wonderful to know that she kept her promise to follow up and ensured you were updated throughout the process.Your kind words and appreciation will be shared with Thuli and management accordingly for recognition. Feedback like yours motivates our team to continue providing excellent customer service.Thank you once again for your valued feedback, and we are pleased that your parcel is now out for delivery.Kind regards,
CEC Department
Thank you for taking the time to share your positive feedback regarding Thuli.We are delighted to hear that she was helpful, professional, and proactive in assisting you with locating your package and amending the delivery address. It is especially wonderful to know that she kept her promise to follow up and ensured you were updated throughout the process.Your kind words and appreciation will be shared with Thuli and management accordingly for recognition. Feedback like yours motivates our team to continue providing excellent customer service.Thank you once again for your valued feedback, and we are pleased that your parcel is now out for delivery.Kind regards,
CEC Department
Courierit's reply13 May 2026, 11:37
Official
Dear Lethu
Thank you for taking the time to share your positive feedback regarding Thuli.We are delighted to hear that she was helpful, professional, and proactive in assisting you with locating your package and amending the delivery address. It is especially wonderful to know that she kept her promise to follow up and ensured you were updated throughout the process.Your kind words and appreciation will be shared with Thuli and management accordingly for recognition. Feedback like yours motivates our team to continue providing excellent customer service.Thank you once again for your valued feedback, and we are pleased that your parcel is now out for delivery.Kind regards,
CEC Department
Thank you for taking the time to share your positive feedback regarding Thuli.We are delighted to hear that she was helpful, professional, and proactive in assisting you with locating your package and amending the delivery address. It is especially wonderful to know that she kept her promise to follow up and ensured you were updated throughout the process.Your kind words and appreciation will be shared with Thuli and management accordingly for recognition. Feedback like yours motivates our team to continue providing excellent customer service.Thank you once again for your valued feedback, and we are pleased that your parcel is now out for delivery.Kind regards,
CEC Department
