NZ
Nozibele Z
1 reviews | Active since Jan 2024
06 May 2026, 10:05
Terrible Service From Both Driver and Courierit
Got a terrible service from Cohen Gounden who was supposed to deliver my MTN router. He was rude, demanded documents, said my fingerprint was not scanning and had to go back with the router, with vague answers like I might have to collect from the store when I asked what they way forward would be and why am I not getting my delivery for something which isnot my fault. Since then I have received no communication from Courierit despite having called MTN and being told a manual deliver would be done which does not require finger prints.
Helpful (0)
Replies (1)0
Replies (1)
Courierit's replyOfficial
06 May 2026, 11:18Dear Nozibele
Thank you for bringing this to our attention. We sincerely apologise for the experience you had, as this is not the level of service we strive to provide.We understand your frustration regarding the interaction with the driver, the biometric issue, and the lack of clear communication on the way forward. This should have been handled with better clarity and professionalism.
Kindly confirm your tracking number along with your contact details so that we can investigate the approval for a manual delivery.Please send the required information through to *** for further assistance.Kind regards,
Thank you for bringing this to our attention. We sincerely apologise for the experience you had, as this is not the level of service we strive to provide.We understand your frustration regarding the interaction with the driver, the biometric issue, and the lack of clear communication on the way forward. This should have been handled with better clarity and professionalism.
Kindly confirm your tracking number along with your contact details so that we can investigate the approval for a manual delivery.Please send the required information through to *** for further assistance.Kind regards,
Courierit's reply06 May 2026, 11:18
Official
Dear Nozibele
Thank you for bringing this to our attention. We sincerely apologise for the experience you had, as this is not the level of service we strive to provide.We understand your frustration regarding the interaction with the driver, the biometric issue, and the lack of clear communication on the way forward. This should have been handled with better clarity and professionalism.
Kindly confirm your tracking number along with your contact details so that we can investigate the approval for a manual delivery.Please send the required information through to *** for further assistance.Kind regards,
Thank you for bringing this to our attention. We sincerely apologise for the experience you had, as this is not the level of service we strive to provide.We understand your frustration regarding the interaction with the driver, the biometric issue, and the lack of clear communication on the way forward. This should have been handled with better clarity and professionalism.
Kindly confirm your tracking number along with your contact details so that we can investigate the approval for a manual delivery.Please send the required information through to *** for further assistance.Kind regards,