Terrible Service by Noel Kirsten of Courierit

Terrible service by Noel Kirsten from Courierit!!! This morning I received an SMS notification that I would receive my parcel today. I have been waiting and just received an SMS stating that my parcel has been delivered. I had not received any call notifying me of the delivery as the delivery address was my work place. The parcel was just left with the person at reception. This is pure carelessness as the parcel could have been lost. Please address this.