Terrible delivery service from COURIERIT DURBAN

We have NEVER had a successful delivery from COURIERIT.

We are now in the 4th frustrating / annoying delivery by COURIERIT in Feb and March 2021. In each case we shopped online and COURIERIT was selected by the online shop to deliver the parcel to us - this is now the 4th delivery that we have had to chase, follow up for days on end. etc. It is VERY frustrating when you phone COURIERIT and are told that the courier has phoned you but you have had your phone with you for the whole day and there are no missed calls..... when you get told by COURIERIT that you live in a HIGH RISK ZONE so delivery will only be next week on Thursday when they go to high risk zones (we DO NOT live in a high risk zone)...... then COURIERIT says they have a new driver in the area..... the driver has a completely different story..... and so it goes on and on.......

There are no words to describe how AWFUL the customer / delivery service is from COURIERIT in comparison with the other courier companies we deal with.... (and we deal with a number of courier companies on a daily basis)

COURIERIT feels you as the customer can get a message at 7am to say your parcel will be delivered between 7am and 5pm with absolutely NO FOLLOW UP and then after 5:00pm there will be a message to say something like "your delivery has been rescheduled to...." wait for it.... a week to up to a month from todays date

Most of us do not have the time nor energy to chase after courier deliveries.... and certainly after 4 such time consuming / totally frustrating deliveries from COURIERIT we will be making absolutely sure that anything we purchase online WILL NOT BE DELIVERED by COURIERIT. We simply do not have the time to deal with inefficient companies that are as un customer-focused as this.