Soweto Depot is terrible

To say I’m appalled by the service I'm receiving is an understatement.

I made an online purchase last week and was due to receive my package on Tuesday. Received a call from a rude lady that was delivering my package. In this call I informed her I'm on my way back home from hospital.

She came I missed her call as i was busy preparing the room for my husband post op. I called her back( ***) 2 mins later and she said she’s left and hung up on me.

As upset as I was I decided to let it slide with the assumption that it would be delivered again sometime before end of the week.

Spoke to a lady (Dudu) at customer care and she’s been sending communication to the depot on when they would dispatch again for delivery and to date haven’t received any feedback.

Please can someone get back to me about this matter and ensure that it is not delivered by the rude lady I dealt with on Tuesday 22 October.

Then we are guilt tripped to support black businesses.