Shoddy service from a useless courier company

This has to be the worst courier i have ever dealt with, my order from my supplier was booked on Monday midday but only collected Monday evening 6:30PM, no issues there. The service is supposed to be 2 days ie. Wednesday delivery. Tuesday morning it arrived at the Durban courier facility, no driver assigned to deliver, Wednesday it was given to a driver but was not delivered, the package was then returned to the Durban facility but not arranged for delivery on Thursday, i contacted my supplier to find out why it was not delivered. They apologized and tried to contact Courier IT, the rep said he would get back to her but never did. I tried to call them myself and was told someone would call me back, no one ever did. Friday morning it was still not given to a driver so i called my supplier and she said she would escalate it as no one had come back to her. I then called Courier IT again only to be bounced around from department to department because no one could tell me what the delay was. I eventually told them i need to speak to someone in management, suddenly they started jumping and the package was then assigned a driver. Hopefully they still deliver it today but i have my doubts as it seems they don't care about their customers. This is absolutely appalling service and i will definitely not use their services again, unfortunately my supplier uses them so i may have to deal with them again indirectly. There are far better courier companies out there so my advice stay far away from Courier IT if you dont want to have extra stress in your life. If i could give a no star rating i would.