Service is pathetic.

The package was picked up on 2023/03/20. The package was delivered on 2023/04/01. Excuses on the Tracker are every time "Driver ran out of time"

How can it be possible that the Driver sun out of time for 12 Days and the Courier it can not come up with a plan to deliver on time after I was told By Staff it will be delivered on Monday 2023/03/24 because they made special arrangements for the deliveries that were not done, it will be delivered on 2023/03/24? The delivery was done on 2023/04/01 according to the tracing list. If I can recall the first call I spoke to Natasha.