BN
Bertie N
1 reviews | Active since Aug 2017
19 May 2026, 14:08
Same old story!
The package was delivered to this courier on 13 May 2026. Scheduled for delivery on 15 May. Delivery then scheduled for 18 May. On 19 May notification was sent that there is a courier delay. So, we wait!! Like a previous time with the same company.
Helpful (0)
Replies (3)0
Replies (3)
Courierit's replyOfficial
20 May 2026, 15:14Dear Bertie
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused by the delays experienced with your parcel.A customer care agent will be reaching out to you shortly to provide further assistance, reassure you on the status of your delivery, and make the necessary arrangements accordingly.We truly appreciate your patience and understanding.
Kind Regards
CEC Department
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused by the delays experienced with your parcel.A customer care agent will be reaching out to you shortly to provide further assistance, reassure you on the status of your delivery, and make the necessary arrangements accordingly.We truly appreciate your patience and understanding.
Kind Regards
CEC Department
Courierit's reply20 May 2026, 15:14
Official
Dear Bertie
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused by the delays experienced with your parcel.A customer care agent will be reaching out to you shortly to provide further assistance, reassure you on the status of your delivery, and make the necessary arrangements accordingly.We truly appreciate your patience and understanding.
Kind Regards
CEC Department
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience caused by the delays experienced with your parcel.A customer care agent will be reaching out to you shortly to provide further assistance, reassure you on the status of your delivery, and make the necessary arrangements accordingly.We truly appreciate your patience and understanding.
Kind Regards
CEC Department
BN
Bertie N's updateReviewer Update
20 May 2026, 16:12Thank you Letters for your efficient customer service. On the day that I posted the review the parcel actually arrived later that day. But the communication from courierit indicated a further delay. So clearly the communication gave me the impression that there would be a further delay.
BN
Bertie N's update20 May 2026, 16:12
Reviewer Update
Thank you Letters for your efficient customer service. On the day that I posted the review the parcel actually arrived later that day. But the communication from courierit indicated a further delay. So clearly the communication gave me the impression that there would be a further delay.
Courierit's replyOfficial
21 May 2026, 09:17Dear Bertie
Thank you for your feedback and for bringing this to our attention.We are pleased to hear that your parcel was delivered, however we do apologise for the confusing communication regarding the delay. We understand how this could have created the impression that delivery would take longer than expected.Your feedback is appreciated and will help us improve our communication going forward.
Thank you for your feedback and for bringing this to our attention.We are pleased to hear that your parcel was delivered, however we do apologise for the confusing communication regarding the delay. We understand how this could have created the impression that delivery would take longer than expected.Your feedback is appreciated and will help us improve our communication going forward.
Courierit's reply21 May 2026, 09:17
Official
Dear Bertie
Thank you for your feedback and for bringing this to our attention.We are pleased to hear that your parcel was delivered, however we do apologise for the confusing communication regarding the delay. We understand how this could have created the impression that delivery would take longer than expected.Your feedback is appreciated and will help us improve our communication going forward.
Thank you for your feedback and for bringing this to our attention.We are pleased to hear that your parcel was delivered, however we do apologise for the confusing communication regarding the delay. We understand how this could have created the impression that delivery would take longer than expected.Your feedback is appreciated and will help us improve our communication going forward.