POOR SERVICE

I am so frustrated with this service words cant even say. I received my waywill be number On Thursday at 1:46pm i realized i had the wrong address so i immediately changed the address around 1:58pm.

On Friday i received a message around 08:23 that my order is out for delivery, so i called to find out what time can i expect delivery, they were trying to locate my driver to find out but it seems that my address was not changed and he went to my old address, even though on my tracking system it shows my address was changed.

He told me that he changed the address, i called the consultant again she said this will be delivered by monday there is nothing they can do, i told them on the urgency of this delivery but she said she will make sure it is delivered to me.

I called this morning to find out about my delivery they said my package is not set out for delivery today, i asked how is that so because all calls and changes have been made, the lady said it was not loaded for delivery today....

I am angry with the poor service they give, when i call and they put me through to customer care you wait and wait. i am so disappointed and angry.