TM
Tiana M

1 reviews | Active since Sept 2020

18 Sept 2020, 05:30

PETER - YOUR VERY RUDE AND AGGRESSIVE COURIER DRIVER

I was informed by Platinum Warranty that repairs to my laptop were complete and it would be couriered back to me. I received a call that morning to enquire if I was at home and I said yes but that I would be away later that day. The driver informed me that he would deliver my parcel first. Courierit arrived with my parcel and I started to open it to make sure that 1. my laptop was in the parcel and 2. it was in good condition. Then the driver, Peter who was sitting in the vehicle began rudely and very loudly shouting at the assistant who was trying to open the parcel with me to get back into the van. I told him I just wanted to check if my laptop was there and ok. That's not his job, Peter told me and that he only needed to drop off the parcel and leave. He was so rude and abusive to both me and his assistant that I wanted to give the parcel back and say I want nothing to do with this. Fortunately for him, I really wanted my laptop back. I was convinced in my mind though that he probably broke my laptop in transit that's why he be so determined that the parcel not be opened. My laptop on opening was ok, though my instincts tell me that Courierit probably would not accept responsibility for broken or damaged parcels and therefore the driver was not prepared to confirm receipt in good condition and he was prepared to do this in a really aggressive and forceful way. THIS IS BAD, BAD, BAD BUSINESS. I would not recommend Courierit to anybody looking to send or receive goods. They probably will refuse your claim for damages.

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