Pathetic Service

I have been waiting for my parcel to be delivered since the 26th of September. On friday the 29th i returned a call of a delivery guy he told me he will go back to my house deliver but he didnt he did not even bother to call. I called him to follow up, he told me that he ran out of airtime and would deliver on Monday.

Come Monday no delivery arrangement, i called to folllw up he said someone else will call. I did not get a call

When will i receive my delivery ??????