BS
Barry S
1 reviews | Active since Jan 2023
06 Jun 2026, 11:26
pathetic
just shocking , waiting 4 days , following them on the app, still my package not delivered . CANT GET HOLD OF ANYONE to assist
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Replies (1)
Courierit's replyOfficial
08 Jun 2026, 09:03Dear Barry S
We sincerely apologize for the delay and frustration you have experienced. We understand how disappointing it is to wait four days for a delivery while being unable to reach anyone for assistance.This is not the level of service we aim to provide. A member of our Customer Care team will reach out to you as a matter of urgency to investigate the status of your parcel, provide an update, and work towards a resolution.Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.Kind regards,
Customer Service Team
We sincerely apologize for the delay and frustration you have experienced. We understand how disappointing it is to wait four days for a delivery while being unable to reach anyone for assistance.This is not the level of service we aim to provide. A member of our Customer Care team will reach out to you as a matter of urgency to investigate the status of your parcel, provide an update, and work towards a resolution.Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.Kind regards,
Customer Service Team
Courierit's reply08 Jun 2026, 09:03
Official
Dear Barry S
We sincerely apologize for the delay and frustration you have experienced. We understand how disappointing it is to wait four days for a delivery while being unable to reach anyone for assistance.This is not the level of service we aim to provide. A member of our Customer Care team will reach out to you as a matter of urgency to investigate the status of your parcel, provide an update, and work towards a resolution.Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.Kind regards,
Customer Service Team
We sincerely apologize for the delay and frustration you have experienced. We understand how disappointing it is to wait four days for a delivery while being unable to reach anyone for assistance.This is not the level of service we aim to provide. A member of our Customer Care team will reach out to you as a matter of urgency to investigate the status of your parcel, provide an update, and work towards a resolution.Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.Kind regards,
Customer Service Team