zM
ziyanda M
1 reviews | Active since May 2026
13 May 2026, 03:58
Parcel not delivered
I have not recieved my parcel yet it shows that i did , i called , emailed countless times, sent whatsapps still no assistance
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Courierit's replyOfficial
13 May 2026, 11:35Dear Ziyanda
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience and frustration caused.We are concerned to hear that the tracking reflects your parcel as delivered while you have not yet received it. We also sincerely apologise for the lack of assistance despite your numerous attempts to contact us via calls, emails, and WhatsApp.Please be assured that this matter will be escalated urgently with the relevant depot and operations team for immediate investigation into the delivery status of your parcel.One of our call centre agents will contact you shortly to assist further and provide feedback regarding the resolution of your query.We sincerely apologise for the inconvenience caused and appreciate your patience while we attend to this matter urgently.Kind regards,
CEC Department
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience and frustration caused.We are concerned to hear that the tracking reflects your parcel as delivered while you have not yet received it. We also sincerely apologise for the lack of assistance despite your numerous attempts to contact us via calls, emails, and WhatsApp.Please be assured that this matter will be escalated urgently with the relevant depot and operations team for immediate investigation into the delivery status of your parcel.One of our call centre agents will contact you shortly to assist further and provide feedback regarding the resolution of your query.We sincerely apologise for the inconvenience caused and appreciate your patience while we attend to this matter urgently.Kind regards,
CEC Department
Courierit's reply13 May 2026, 11:35
Official
Dear Ziyanda
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience and frustration caused.We are concerned to hear that the tracking reflects your parcel as delivered while you have not yet received it. We also sincerely apologise for the lack of assistance despite your numerous attempts to contact us via calls, emails, and WhatsApp.Please be assured that this matter will be escalated urgently with the relevant depot and operations team for immediate investigation into the delivery status of your parcel.One of our call centre agents will contact you shortly to assist further and provide feedback regarding the resolution of your query.We sincerely apologise for the inconvenience caused and appreciate your patience while we attend to this matter urgently.Kind regards,
CEC Department
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience and frustration caused.We are concerned to hear that the tracking reflects your parcel as delivered while you have not yet received it. We also sincerely apologise for the lack of assistance despite your numerous attempts to contact us via calls, emails, and WhatsApp.Please be assured that this matter will be escalated urgently with the relevant depot and operations team for immediate investigation into the delivery status of your parcel.One of our call centre agents will contact you shortly to assist further and provide feedback regarding the resolution of your query.We sincerely apologise for the inconvenience caused and appreciate your patience while we attend to this matter urgently.Kind regards,
CEC Department