XS
Xolani S

1 reviews | Active since Apr 2022

16 May 2026, 12:17

No service

Very Bad experience, there's lack of service delivery. The service is not up to scratch.

0
Replies (2)
Courierit
Courierit's reply18 May 2026, 10:56
Official
Dear Xolani 

We sincerely apologise for the poor experience you have had and the frustration caused. We understand your concerns regarding the lack of service delivery and that the service did not meet your expectations.This is not the standard of service we aim to provide. Please be assured that your feedback has been noted and escalated to the relevant team for review and improvement purposes. A call centre agent will also reach out to you directly to provide further assistance and support.We appreciate you taking the time to share your experience with us.Kind Regards,
CEC Department

Courierit
Courierit's reply18 May 2026, 16:20
Official
Dear Xolani

 Thank you for bringing this matter to our attention.We sincerely apologise for the poor experience you have had and the frustration caused. We understand your concerns regarding the lack of service delivery and that the service provided did not meet your expectations.This is not the standard of service we strive to provide. Please be assured that your feedback has been escalated to the relevant team for review and improvement purposes. A call centre agent will also reach out to you directly to provide further assistance and support.We appreciate you taking the time to share your experience with us.Kind Regards,
Customer Care Team