No Delivery - Tracking code not updated in Days

Hi There<br> <br> i bought from Groupon, they sent me tracking number *** on the 5th of August 2015, on the website it shows the item as it moved to JHB, since it landed in JHB Depot on the 6th of August till today there has been no movement,<br> <br> I called the JHB Office for feedback on the 11th August i was asked to provide the address again, which i did, i was told the item will be delivered the next day .<br> <br> On the 12th item still not delivered and on line on the tracking number still no update, i called again and spoke to a lady named Lululama (mind the spelling) she told me there is not delivery address on the item hence the delay, i told her that when i ordered the address was provided, the day i called the address was provided how is it possible that still no address.<br> <br> I then provided the address again and was told it will be delivered today. yest this morning still no update on the website on my tracking number, now 8 days sitting in the JHB Depo<br> <br> This is bad service i will never trust this company to transport my goods