RN
Rachel N

1 reviews | Active since Sept 2020

30 May 2023, 09:56

NO DELIVERY MADE

Absolutely pathetic service, i was suppose to receive a parcel on Friday, they sent a message to say that no contact has been made yet no one contacted me, On Monday they go to my house my mom was going to be receiving the parcel on my behalf, they then tell my mom that they cannot leave the it with her because i need to collect it. What bull****, then again no damn contacted me!!!!!

Today at 9:50, a lady from the company contacts me to inform me that the delivery will be made tomorrow and i should give them my work address since i need to receive it, apparently the driver left the warehouse at 8am so only tomorrow it can be done!!!

Why the heck was i not informed about it yesterday so that delivery would be made.

And when i told the lady on the phone how tired i am of them, and i will report this as i have been waiting from Friday for a delivery to happen which till date hasn't arrived!!!!! She says its okay, not even apologizing about their dumbness as they let so many days pass, yoh im furious!

Most pathetic delivery service in my life!

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Replies (1)
RN
Rachel N's update31 May 2023, 10:23
Reviewer Update
Today they come to my work place to deliver the parcel which is my phone, it was my birthday last week i was suppose to receive this on my birthday, today them come to me... I forgot my ID but i did have a copy of it and i also have it on my phone, Daniel Pillay says he cannot work with that, what bull**** is that you can still use the Barcode to scan, and he and his colleague finds it amusing at how frustrated i am....

At this point in time, i feel like I don't even want that phone anymore!

This is the worst courier service in my life!

I really do not want to interact with any of yourls team members again!

Yourl are extremely pathetic, show no sympathy for people... Yourls customer service and service delivery its all so *****ed man!!!!