No delivery compensated with a disgusting attitude.

sies!! sies!!! sies!!! What a stinking attitude from your customer service agent! Left a bad taste in my mouth. Back chatting and speaking over me. Disgusting manner of handling a parcel enquiry which your people did not deliver and your poor excuse is that you had no access to the complex! what madness is that when complexes have high security for a reason to refrain random people driving in and out of a complex and you have a nerve to tell me that your delivery people dont have an obligation to call customers when they make a delivery - it is the vendor that needs to supply them with a special delivery note. What the hell is special about calling a client that is waiting for their delivery to tell them you are at their place of residence can they please open for you?! It's common sense! How else is the person suppose to know you require access without you calling first. How dumb is that? Teach your people to do better. And the customer service agent who dealt with my call needs a huge attitude adjustment!