AM
Andrew M
1 reviews | Active since Aug 2026
25 Aug 2026, 10:42
No customer service
Since Friday I have been getting the same results with them first it was crime scene Monday it's no street name I called on both occasions and they keep saying my package is on the way to me I tried contacting them but eish it seems as though they don't have a customer service department or it doesn't work since yesterday waiting for you to reply to me on your whatsapp and I even wrote you a email and you didn't respond
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Courierit's replyOfficial
25 Aug 2026, 13:13Dear Andrew
We sincerely apologise for the frustration and inconvenience caused by the repeated delivery issues and the difficulty you’ve experienced in reaching our Customer Care team. We understand how disappointing it is to receive different delivery updates while your parcel remains undelivered, especially after contacting us through WhatsApp and email without receiving a response.Your concerns are taken seriously, and we apologise that we have not provided the level of communication and service you deserve. Our Customer Care team will reach out to assist with resolving the delivery and ensure the necessary arrangements are made.Thank you for bringing this matter to our attention, and we apologise once again for the inconvenience caused.
Kind regards,
Customer Care Department
We sincerely apologise for the frustration and inconvenience caused by the repeated delivery issues and the difficulty you’ve experienced in reaching our Customer Care team. We understand how disappointing it is to receive different delivery updates while your parcel remains undelivered, especially after contacting us through WhatsApp and email without receiving a response.Your concerns are taken seriously, and we apologise that we have not provided the level of communication and service you deserve. Our Customer Care team will reach out to assist with resolving the delivery and ensure the necessary arrangements are made.Thank you for bringing this matter to our attention, and we apologise once again for the inconvenience caused.
Kind regards,
Customer Care Department
Courierit's reply25 Aug 2026, 13:13
Official
Dear Andrew
We sincerely apologise for the frustration and inconvenience caused by the repeated delivery issues and the difficulty you’ve experienced in reaching our Customer Care team. We understand how disappointing it is to receive different delivery updates while your parcel remains undelivered, especially after contacting us through WhatsApp and email without receiving a response.Your concerns are taken seriously, and we apologise that we have not provided the level of communication and service you deserve. Our Customer Care team will reach out to assist with resolving the delivery and ensure the necessary arrangements are made.Thank you for bringing this matter to our attention, and we apologise once again for the inconvenience caused.
Kind regards,
Customer Care Department
We sincerely apologise for the frustration and inconvenience caused by the repeated delivery issues and the difficulty you’ve experienced in reaching our Customer Care team. We understand how disappointing it is to receive different delivery updates while your parcel remains undelivered, especially after contacting us through WhatsApp and email without receiving a response.Your concerns are taken seriously, and we apologise that we have not provided the level of communication and service you deserve. Our Customer Care team will reach out to assist with resolving the delivery and ensure the necessary arrangements are made.Thank you for bringing this matter to our attention, and we apologise once again for the inconvenience caused.
Kind regards,
Customer Care Department