My parcel took 2 weeks to arrive due to delivery address issues arising from my ill health, but it was finally delivered

My parcel took 2 weeks to arrive due to delivery address issues arising from my ill health, but it was finally delivered. My sincere gratitude goes to Wesley, the dedicated driver, whose professionalism stood out. He did not agree to my request to meet at an unapproved venue, and I truly admire his integrity in adhering to company policy. Although my call to Courier-IT was challenging due to the system repeatedly taking me back to the queue—which should be corrected ASAP—once connected, I was assisted promptly by a dedicated team including Lesego, Mariska, Asaph and Thuli with follow-ups made. Keep up the good work!👍🏾🥉