HT
Hein T
1 reviews | Active since Apr 2017
17 Aug 2026, 11:17
Loose your contract over this company
If you want to loose your contacts with your clients then use this company to do your deliveries. Parcells collected on 7th of August today is the 16th of August 2026 and still no delivery. They will ***** your order and if you want to get in contact with Manager they refuse to assist. DON'T USE THIS COMPANY THEY ARE USELESS AT THERE WORK. never ever again will I go through this again with this company.
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Courierit's replyOfficial
17 Aug 2026, 13:56Dear Hein
We sincerely apologise for the frustration and disappointment caused by the delay in delivering your parcel.We understand how unacceptable it is to have been waiting since 7 August without receiving your delivery or the level of communication and assistance you expected. We also acknowledge your concerns regarding the difficulty in obtaining assistance and escalating the matter.This is certainly not the experience we want our customers to have. A Customer Care agent will reach out to you directly to assist with your concerns and work towards resolving the matter.We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.Kind Regards,
Customer Care Department
We sincerely apologise for the frustration and disappointment caused by the delay in delivering your parcel.We understand how unacceptable it is to have been waiting since 7 August without receiving your delivery or the level of communication and assistance you expected. We also acknowledge your concerns regarding the difficulty in obtaining assistance and escalating the matter.This is certainly not the experience we want our customers to have. A Customer Care agent will reach out to you directly to assist with your concerns and work towards resolving the matter.We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.Kind Regards,
Customer Care Department
Courierit's reply17 Aug 2026, 13:56
Official
Dear Hein
We sincerely apologise for the frustration and disappointment caused by the delay in delivering your parcel.We understand how unacceptable it is to have been waiting since 7 August without receiving your delivery or the level of communication and assistance you expected. We also acknowledge your concerns regarding the difficulty in obtaining assistance and escalating the matter.This is certainly not the experience we want our customers to have. A Customer Care agent will reach out to you directly to assist with your concerns and work towards resolving the matter.We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.Kind Regards,
Customer Care Department
We sincerely apologise for the frustration and disappointment caused by the delay in delivering your parcel.We understand how unacceptable it is to have been waiting since 7 August without receiving your delivery or the level of communication and assistance you expected. We also acknowledge your concerns regarding the difficulty in obtaining assistance and escalating the matter.This is certainly not the experience we want our customers to have. A Customer Care agent will reach out to you directly to assist with your concerns and work towards resolving the matter.We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.Kind Regards,
Customer Care Department