Letters Novela was very helpful, he called the driver for me so we know when my phone was gonna be delivered since I had been waiting for days he even offered after service should I not receive my phone on time

Dear Nontuthuko 

Thank you for taking the time to share your feedback.

We are delighted to hear that Novela provided you with excellent service. We understand how important it is to receive timely updates, especially when waiting for a valuable item such as a mobile phone. It is wonderful to know that he took the initiative to contact the driver on your behalf, kept you informed, and even offered continued assistance should there have been any further delays.

Your kind words and recognition are greatly appreciated and will be shared with Novela and the team.

Thank you for choosing our services.

Kind regards,
 Customer Service Team