PL
Paula L
1 reviews | Active since May 2026
13 May 2026, 19:26
Letter Novela Great Service I just want to say a big thank you to Letter Novela for all the help with my parcel
Letter Novela Great Service I just want to say a big thank you to Letter Novela for all the help with my parcel. He was really helpful and he always kept me updated about where my parcel was and what was happening. He made the whole process much easier and less stressful for me. He was friendly, patient, and willing to help whenever I had questions. It’s not often you get such good customer service these days. Thank You for the great customer service Letter Novela.
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Replies (1)Courierit's replyOfficial
14 May 2026, 10:13Dear Paula
Thank you for sharing your feedback and compliments regarding the service received from Letter Novela.
Thank you for sharing your feedback and compliments regarding the service received from Letter Novela.
We truly appreciate your kind words and are pleased to hear that he provided you with excellent service and kept you updated throughout the process. Your feedback will be shared with him and the relevant team as recognition for his outstanding customer service and professionalism.
Thank you for taking the time to acknowledge great service.
Kind Regards
CEC Department
CEC Department
Courierit's reply14 May 2026, 10:13
Official
Dear Paula
Thank you for sharing your feedback and compliments regarding the service received from Letter Novela.
Thank you for sharing your feedback and compliments regarding the service received from Letter Novela.
We truly appreciate your kind words and are pleased to hear that he provided you with excellent service and kept you updated throughout the process. Your feedback will be shared with him and the relevant team as recognition for his outstanding customer service and professionalism.
Thank you for taking the time to acknowledge great service.
Kind Regards
CEC Department
CEC Department
