Lesegho was the only good thing about the company

Daer David

Thank you for taking the time to share your feedback.

We are delighted to hear that Lesegho provided you with excellent assistance. It is wonderful to know that she took the time to help locate your parcel and liaised with the driver to ensure that you received the support you needed. We will be sure to share your kind words with Lesegho and her management team.

We are, however, sorry to learn that the rest of your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience and frustration caused. Your feedback is important to us and will be shared with the relevant teams as we continue working to improve our service standards.

Thank you again for recognizing Lesegho's efforts. We truly appreciate your feedback.

Kind regards,
 Customer Service Team