LT
Lee T
1 reviews | Active since Aug 2017
13 May 2026, 00:49
Lack of professionalism and ethics
This company gives you nothing but grey hairs. They lack professionalism and lack the ability to communicate. All lies on their tracking system and customer care.
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Replies (1)
Courierit's replyOfficial
13 May 2026, 11:33Dear Lee
Thank you for bringing your concerns to our attention, and please accept our sincere apologies for the frustration and disappointment caused by your experience.We are sorry to hear that you have experienced challenges with communication, tracking updates, and customer service. This is not the standard of professionalism and service we aim to provide to our customers.Please be assured that your feedback has been noted and will be escalated to the relevant management team for review and improvement. One of our call centre agents will also reach out to you shortly to further assist and address your concerns.We sincerely apologise for the inconvenience caused and appreciate you taking the time to share your experience with us.
Kind Regards
CEC Department
Thank you for bringing your concerns to our attention, and please accept our sincere apologies for the frustration and disappointment caused by your experience.We are sorry to hear that you have experienced challenges with communication, tracking updates, and customer service. This is not the standard of professionalism and service we aim to provide to our customers.Please be assured that your feedback has been noted and will be escalated to the relevant management team for review and improvement. One of our call centre agents will also reach out to you shortly to further assist and address your concerns.We sincerely apologise for the inconvenience caused and appreciate you taking the time to share your experience with us.
Kind Regards
CEC Department
Courierit's reply13 May 2026, 11:33
Official
Dear Lee
Thank you for bringing your concerns to our attention, and please accept our sincere apologies for the frustration and disappointment caused by your experience.We are sorry to hear that you have experienced challenges with communication, tracking updates, and customer service. This is not the standard of professionalism and service we aim to provide to our customers.Please be assured that your feedback has been noted and will be escalated to the relevant management team for review and improvement. One of our call centre agents will also reach out to you shortly to further assist and address your concerns.We sincerely apologise for the inconvenience caused and appreciate you taking the time to share your experience with us.
Kind Regards
CEC Department
Thank you for bringing your concerns to our attention, and please accept our sincere apologies for the frustration and disappointment caused by your experience.We are sorry to hear that you have experienced challenges with communication, tracking updates, and customer service. This is not the standard of professionalism and service we aim to provide to our customers.Please be assured that your feedback has been noted and will be escalated to the relevant management team for review and improvement. One of our call centre agents will also reach out to you shortly to further assist and address your concerns.We sincerely apologise for the inconvenience caused and appreciate you taking the time to share your experience with us.
Kind Regards
CEC Department