S
Siphiwe
1 reviews | Active since Jan 2026
27 Mar 2026, 12:42
In all honesty, I had hassesls with the courier
In all honesty, I had hassesls with the courier. The order was late and I had to come fetch my order in town. I'm very dissatisfied but the consultant helped me in anyway how,for her I'm grateful. I wouldn't have gotten my parcel if it wasn't for her. Carol helped me alot.
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Replies (1)
Courierit's replyOfficial
27 Mar 2026, 14:40Dear Siphiwe
Thank you for taking the time to share your experience with us.We sincerely apologise for the inconvenience caused by the delay and for you having to travel into town to collect your parcel. This is certainly not the level of service we aim to provide, and your feedback has been noted for further investigation and improvement.That said, we truly appreciate your kind words regarding Carol. We are proud to have her on our team, and your recognition of her effort and dedication will be shared with her and management.Thank you for your patience and understanding. We value your support and will strive to provide you with a smoother experience in the future.
Kind Regards
CEC Department
Thank you for taking the time to share your experience with us.We sincerely apologise for the inconvenience caused by the delay and for you having to travel into town to collect your parcel. This is certainly not the level of service we aim to provide, and your feedback has been noted for further investigation and improvement.That said, we truly appreciate your kind words regarding Carol. We are proud to have her on our team, and your recognition of her effort and dedication will be shared with her and management.Thank you for your patience and understanding. We value your support and will strive to provide you with a smoother experience in the future.
Kind Regards
CEC Department
Courierit's reply27 Mar 2026, 14:40
Official
Dear Siphiwe
Thank you for taking the time to share your experience with us.We sincerely apologise for the inconvenience caused by the delay and for you having to travel into town to collect your parcel. This is certainly not the level of service we aim to provide, and your feedback has been noted for further investigation and improvement.That said, we truly appreciate your kind words regarding Carol. We are proud to have her on our team, and your recognition of her effort and dedication will be shared with her and management.Thank you for your patience and understanding. We value your support and will strive to provide you with a smoother experience in the future.
Kind Regards
CEC Department
Thank you for taking the time to share your experience with us.We sincerely apologise for the inconvenience caused by the delay and for you having to travel into town to collect your parcel. This is certainly not the level of service we aim to provide, and your feedback has been noted for further investigation and improvement.That said, we truly appreciate your kind words regarding Carol. We are proud to have her on our team, and your recognition of her effort and dedication will be shared with her and management.Thank you for your patience and understanding. We value your support and will strive to provide you with a smoother experience in the future.
Kind Regards
CEC Department