AA
Aisha A
1 reviews | Active since May 2026
18 May 2026, 11:12
I would like to sincerely thank the Courier IT agent Letters Novela who assisted me with my overdue delivery
I would like to sincerely thank the Courier IT agent Letters Novela who assisted me with my overdue delivery. He went above and beyond to help with my request and kept me updated throughout the process. His professionalism, patience, and willingness to assist made a stressful situation so much easier. Customer service like this is rare to find these days, and he truly deserves recognition for the excellent support he provided. Definitely the best service I’ve received — thank you again for being so helpful and understanding!
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Courierit's replyOfficial
18 May 2026, 16:21Daer Aisha
Thank you for taking the time to share your wonderful feedback.
Thank you for taking the time to share your wonderful feedback.
We are truly delighted to hear about the exceptional service you received from Letters Novela. It is encouraging to know that he went above and beyond to assist with your overdue delivery, kept you updated throughout the process, and provided professional, patient, and understanding support during a stressful situation.
Your kind words and recognition mean a great deal to us, and we will ensure that your compliments are shared with Letters Novela and management accordingly. Feedback like yours motivates our team to continue delivering the highest level of customer service.
Kind Regards
CEC Department
Kind Regards
CEC Department
Courierit's reply18 May 2026, 16:21
Official
Daer Aisha
Thank you for taking the time to share your wonderful feedback.
Thank you for taking the time to share your wonderful feedback.
We are truly delighted to hear about the exceptional service you received from Letters Novela. It is encouraging to know that he went above and beyond to assist with your overdue delivery, kept you updated throughout the process, and provided professional, patient, and understanding support during a stressful situation.
Your kind words and recognition mean a great deal to us, and we will ensure that your compliments are shared with Letters Novela and management accordingly. Feedback like yours motivates our team to continue delivering the highest level of customer service.
Kind Regards
CEC Department
Kind Regards
CEC Department