sS
sphiweszitha S
1 reviews | Active since Nov 2016
21 Aug 2026, 16:05
I was stressed about not receiving my percel on time, but I was fortunate to have Letter Novela as my customer service agent
I was stressed about not receiving my percel on time, but I was fortunate to have Letter Novela as my customer service agent. He went above and beyond to assist me, and thanks to his excellent support. I am truly grateful and hope he gets the recognition he deserves.🙏🙏🙏🙏
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Courierit's replyOfficial
21 Aug 2026, 16:47Dear Sphiwe
Thank you so much for your heartfelt feedback! We’re delighted to hear that Letters Novela was able to ease your concerns and go above and beyond to assist you with your delivery.
Thank you so much for your heartfelt feedback! We’re delighted to hear that Letters Novela was able to ease your concerns and go above and beyond to assist you with your delivery.
Your kind words and recognition mean so much, and we’ll be sure to share your feedback with Letters and the team. Thank you for recognising his dedication and excellent customer service!
Kind regards,
Customer Care Department
Customer Care Department
Courierit's reply21 Aug 2026, 16:47
Official
Dear Sphiwe
Thank you so much for your heartfelt feedback! We’re delighted to hear that Letters Novela was able to ease your concerns and go above and beyond to assist you with your delivery.
Thank you so much for your heartfelt feedback! We’re delighted to hear that Letters Novela was able to ease your concerns and go above and beyond to assist you with your delivery.
Your kind words and recognition mean so much, and we’ll be sure to share your feedback with Letters and the team. Thank you for recognising his dedication and excellent customer service!
Kind regards,
Customer Care Department
Customer Care Department