NB
Nate B
1 reviews | Active since Jun 2024
01 Jun 2026, 15:24
I initially had an issue with Courier
I initially had an issue with Courier.It with my parcel not being delivered on schedule and when I contacted Customer Service and spoke to Hlekani, I was blown away by how attentive and helpful he was. He sorted out a plan for me to get my package and checked in with me every step of the way. I was truly so impressed that someone could have that much passion to doing their job well.
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Courierit's replyOfficial
01 Jun 2026, 16:54Dear Nate
Thank you for taking the time to share your experience.While we're sorry that your parcel was not delivered as originally scheduled, we're delighted to hear that Hlekani provided such exceptional service in resolving the issue. His attentiveness, proactive communication, and dedication to ensuring you received your package are exactly the standards we strive to uphold.It's especially rewarding to hear that his passion and commitment made such a positive impression on you. We will be sure to pass your kind words on to Hlekani and his management team.Thank you for your valued feedback and for giving us the opportunity to make things right.
Kind Regards
CEC Department
Thank you for taking the time to share your experience.While we're sorry that your parcel was not delivered as originally scheduled, we're delighted to hear that Hlekani provided such exceptional service in resolving the issue. His attentiveness, proactive communication, and dedication to ensuring you received your package are exactly the standards we strive to uphold.It's especially rewarding to hear that his passion and commitment made such a positive impression on you. We will be sure to pass your kind words on to Hlekani and his management team.Thank you for your valued feedback and for giving us the opportunity to make things right.
Kind Regards
CEC Department
Courierit's reply01 Jun 2026, 16:54
Official
Dear Nate
Thank you for taking the time to share your experience.While we're sorry that your parcel was not delivered as originally scheduled, we're delighted to hear that Hlekani provided such exceptional service in resolving the issue. His attentiveness, proactive communication, and dedication to ensuring you received your package are exactly the standards we strive to uphold.It's especially rewarding to hear that his passion and commitment made such a positive impression on you. We will be sure to pass your kind words on to Hlekani and his management team.Thank you for your valued feedback and for giving us the opportunity to make things right.
Kind Regards
CEC Department
Thank you for taking the time to share your experience.While we're sorry that your parcel was not delivered as originally scheduled, we're delighted to hear that Hlekani provided such exceptional service in resolving the issue. His attentiveness, proactive communication, and dedication to ensuring you received your package are exactly the standards we strive to uphold.It's especially rewarding to hear that his passion and commitment made such a positive impression on you. We will be sure to pass your kind words on to Hlekani and his management team.Thank you for your valued feedback and for giving us the opportunity to make things right.
Kind Regards
CEC Department