EN
Emihle N
1 reviews | Active since May 2026
29 May 2026, 08:04
I had an excellent service today by Letters Novela, I was so stressed about not receiving my parcel yesterday but he made me understand and I was able to change my address and now I’m just waiting for it
I had an excellent service today by Letters Novela, I was so stressed about not receiving my parcel yesterday but he made me understand and I was able to change my address and now I’m just waiting for it . I truly appreciate him for stepping in
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Replies (1)
Courierit's replyOfficial
29 May 2026, 10:46Dear Emihle
Thank you for taking the time to share your experience with us. We are very pleased to hear that Letters Novela was able to assist you and provide reassurance during a stressful situation regarding your parcel.
Thank you for taking the time to share your experience with us. We are very pleased to hear that Letters Novela was able to assist you and provide reassurance during a stressful situation regarding your parcel.
We appreciate your kind words about his professionalism and willingness to step in and assist with updating your address details. Feedback like yours motivates our team to continue delivering excellent customer service.
We hope your parcel reaches you soon, and thank you once again for your valued support.
Kind regards,
CEC Department
CEC Department
Courierit's reply29 May 2026, 10:46
Official
Dear Emihle
Thank you for taking the time to share your experience with us. We are very pleased to hear that Letters Novela was able to assist you and provide reassurance during a stressful situation regarding your parcel.
Thank you for taking the time to share your experience with us. We are very pleased to hear that Letters Novela was able to assist you and provide reassurance during a stressful situation regarding your parcel.
We appreciate your kind words about his professionalism and willingness to step in and assist with updating your address details. Feedback like yours motivates our team to continue delivering excellent customer service.
We hope your parcel reaches you soon, and thank you once again for your valued support.
Kind regards,
CEC Department
CEC Department