DD
Diya D

1 reviews | Active since May 2026

07 May 2026, 12:09

I called with a query, wanting to have my parcel delivered a day early

I called with a query, wanting to have my parcel delivered a day early. Initially I used the WhatsApp line but after over an hour of waiting for a response I decided to call their landline. I got put through to Lesego Makete. She heard my query of wanting the parcel to arrive today instead of tomorrow as I will be leaving the country tomorrow. She then proceeded to make contact with the Durban yard to find out if it is possible, all while constantly keeping me in the loop. She managed to get my parcel delivered within mere minutes of our last conversation. GREAT SERVICE 👌

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Replies (1)
Courierit
Courierit's reply07 May 2026, 15:21
Official
Dear Diya

Thank you for taking the time to share your experience.
We are delighted to hear that Lesego Makete provided you with such excellent service and kept you updated throughout the process. Going the extra mile to assist with your urgent delivery request and ensuring your parcel reached you before your travels is truly commendable.
Your kind words and recognition are greatly appreciated, and we will be sure to share this positive feedback with Lesego and the Durban team. Thank you for choosing RTT Group. 👌

Kind Regards
CEC Department