Horrible service,no one answers, drivers are ****s and never show up

Item: Courierit
Rating: 1
Author: Bianca S

I need help with getting my parcel I have been waiting 3 days for my parcel and the driver by the name Puseletso never shows up and lies all the time that he doesn't reach when he never ever calls or shows up

Helpful (0)

Replies (1)

Courierit's replyOfficial

24 Nov 2025, 12:42

Good Day,

Thank you for reaching out, and I sincerely apologise for the delay and the poor service you’ve experienced. Waiting three days without proper communication is completely unacceptable.

Please provide the tracking number for your parcel so that I can urgently escalate this to the relevant team and ensure that your parcel is delivered without further delay. I will also address the issues regarding the driver’s conduct to prevent this from happening again.

Thank you for your patience, and again, my apologies for the inconvenience caused.

Courierit's reply24 Nov 2025, 12:42

Official

Good Day,

Thank you for reaching out, and I sincerely apologise for the delay and the poor service you’ve experienced. Waiting three days without proper communication is completely unacceptable.

Thank you for your patience, and again, my apologies for the inconvenience caused.