Horrible service

The rating is being very charitable, an overnight delivery was collect from PostNET Northcliff Square, their driver signed for it. And the parcel eventually got delivered on Friday, due to Saska from PostNET Northcliff Square hounding them. I lodged queries via their WhatsApp and no response from anyone except the automated response informing me that a consultant would contact me, dates are 25/08/26, 26/08/26, 27/08/26, 28/08/26. I can provide times as well if need be. Needless to say, the parcel delay cost me thousands of rands in time. Not apology from CourierIT, had one male phone me on Thursday 27/08/26 @10:03 when I complained he promptly put the phone down on me. The findings where they lost the package, tried to deliver it to the sender and only because they were hounded by Saska found it and delivered it 4 days too late. I would strongly suggest that PostNET find an alternative courier service, with better customer service, as CourierIT has NONE