Horrible experience with the drivers, but the lady answering the phones, Treasure, she was AMAZING! She sorted everything out and very quickly also! She even made herself available to ensure all is in order

Dear Niquta

We are truly sorry to hear about your negative experience with the drivers, and we appreciate you bringing this to our attention. This will be addressed with the relevant team to improve service delivery.

At the same time, we are very pleased to hear about the excellent service you received from Treasure. It’s wonderful to know that she was able to assist you efficiently, take ownership of the situation, and ensure everything was resolved quickly. We will definitely pass on your kind words and appreciation to her.

Thank you again for your honest feedback—it helps us improve while also recognising our dedicated team members.

Kind Regards
CEC Department